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| KMPro
CKM® Program Accolades |
Certificate
of Appreciation from U.S. Army Battle Command
Knowledge System (BCKS): “Thanks for sharing
your deep KM insights and providing excellent training
to Soldiers and Civilians of the US Army's Combined
Arms Center from 21-24 May 2007. Your passion and
expertise contributed to the advancement of knowledge
management at CAC and enables all those you trained
to better serve Soldiers throughout the force.”
Col. James Galvin, Director,
U.S. Army Battle Command Knowledge System (BCKS)
[Download
PDF] |
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| KMPro
CKM® Program Comparisons |
If you're
considering obtaining your KM certification and
are trying to decide between the CKM® programs
offered by KMPro and the course offered by “International
Knowledge Management Institute” (also known
as Knowledge Management Institute or KMI or IKMI),
then we think that you will find this information
useful in reaching your decision regarding which
program would benefit you the most.
Simply put – we offer the BEST KM
certification and training. Whether you are
a Chief Knowledge Officer (CKO) looking to
deepen your understanding of successful KM
implementation, or you are new to KM and about
to step into your first KM position, you want
to succeed. KMPro's CKM® certification
training is demonstrated to
provide you what you need to succeed.
What do we mean by demonstrated? We're not talking
about vague claims you may hear from other vendors
of KM training about how good their training supposedly
may be. We mean that based on actual assessments of
those attending the KMPro CKM® certification
training that with our training you actually learn
how to successfully implement Knowledge Management.
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| For example, an assessment
conducted by a senior U.S. Government Knowledge
Management Officer having attended both the KMPro
CKM®
in December 2009 and the “KM Institute” course
in April 2009, demonstrated significant gains in understanding
of Knowledge Management after having attended the KMPro CKM® workshop.
Specifically, even after FIRST attending the “KM Institute” workshop,
when then attending the KMPro CKM® workshop there was a measured
80% increase in understanding of successful KM implementation, a
75% increase in ability to make informed recommendations and decisions
about KM, and a 60% increase in being more knowledgeable about
KM. (See
More here!) |
Attendees Compare KMPro CKM® to KM Institute
Course: |
| KMPro CKM® certification
workshop attendee compare their April 2009
KMPro certification training to their previously
attended “International Knowledge Management
Institute” training: |
“Excellent story telling, humor
and ties to “our world” (DoD). Knowledge
and ideas gained will improve my effectiveness
and results – I hope to apply this in my
Division across our Directorate and hopefully
in the future at Enterprise level. I have received “other
KM” (KM Institute) but this course made
that look very superficial. I see much more opportunity
for application with this course info.”
Name Withheld, Deputy Capability Manager, U.S. Army
Command |
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KMPro CKM® certification workshop attendees
compare their February 2008 KMPro certification
training to their previously attended “International
Knowledge Management Institute” training:
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“The purpose of this short note is to
chronicle the exemplary quality of the KMPro
training received last week from Dr. Dan Kirsch.
I offer this from someone that in April 2006
undertook knowledge management certification
training from the other organization [Knowledge
Management Institute]. I can assure you that
to compare the two blocks of instruction is relatively
simple as the KMPro (Kirsch) training product
was so much more superior, engaging and thought-provoking
than the KM training provided in 2006. Dr. Kirsch
managed to outline KM models, case studies and
current as well as emerging doctrine using an
expert's approach while also displaying an engaging
style combined with a superior story-telling
capability. The bottom line is the Kirsch training
and certification program provided in Feb 08
[KMPro] was so more superior than the Apr 06
training [Knowledge Management Institute]. In
the end, there is actually no comparison.”
COL James D. Clegg (retired),
KM Advisor, U.S. Army, I-Corps & Fort Lewis
[Read actual
email comparing the superior KMPro training vs. Knowledge Management Insitute
training. PDF file.]
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“In February 2008, I had the opportunity
to attend Dr. Dan Kirsch's Certified Knowledge
Manager Certification Workshop. The difference
in presentation quality and professional knowledge
content cannot be compared. Dr. Kirsch's course
content and instructional delivery was far superior
to that of the [Knowledge Management Institute].”
CW4 James L. McKinley (retired),
U.S. Army Battle Command Knowledge System (BCKS)
[Read actual
letter comparing value of KMPro training vs. Knowledge Management Insitute
training, including complaints about quality of delivery of the KMI training
made to his then employer who'd partnered with KMI for KM training. See the IKMI
certificate that he turned in to KMPro after attending KMPro certification
workshop and stating that he no longer wanted a KMI certificate.]
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“By far, a better course than the Knowledge
Management Institute (KMI) certification course
that I took. This course I learned how to apply
KM and become a better contributor to the science
of KM. Good blend of anecdotes with instruction.”
Keith Hibner, KM Advisor,
U.S. Army Battle Command Knowledge System (BCKS)
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Want more? More program comparison
information available
here!
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| KMPro
CKM® Workshop Testimonials |
| The following
testimonials were provided by some of our workshop participants: |
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“As
a person who was new to the Knowledge Management profession
and being in an environment where KM was becoming one
of the major focus of efforts for the staff. I discussed
with my Chief of Staff that I had no experience in
KM and felt it would be extremely beneficial to me
and great for the command if I attended some training
to provide me with the requisite foundation to effectively
work as a Knowledge Management Officer and implement
a KM program at COMTHIRDFLT. As such, my COS sought
the advice of the only Navy’s certified KM he'd
heard of, CDR John Hearne, and he advised that the
best course to send me to was a course taught by KMPro
to prepare me professionally to be able to function
as the C3F AOR KMO. I also looked at the curriculum
being taught on the website and shared that with him
and we both knew it would provide me with what I needed
to facilitate helping the staff and our AOR understand
and embrace KM.
The most important reason is the fact of being certified by a company who is
known internationally in the KM world as providing the best and most comprehensive
curriculum in the area of KM and standby what they teach. Furthermore, once I
obtained my certification via KMPro and shared with other what the training was
like the others who were trying to do it via other companies immediately researched
KMPro and stopped their training with other companies and I am quite sure that
Dr. Kirsch has met some of them in his classes. KMPro is the recognized expert
in certifying personnel in KM and everyone from the Defense and Business industry
knows that as I am quickly finding out.
KMPro promotes KM awareness, support & development of KM best practices and
advancement of KM research and development. Since I began working as a Defense
Contractor I am often called upon because of my KM background to assist other
contractors at different companies with their KM efforts because they do not
have anyone with the requisite skills to work on the project and they are aware
of my KM background and have more often than not spoken with C3F on my ability
as a KM and the feedback has been great, however, when dealing with certain people
of leadership in the other companies I am often asked if I am a certified professional
because I work with their personnel who are certified professionals such as PMP
and CISSP and it seems because of that they are trusted and respected more for
that. The ability for others to know that I have a proven track record in the
area of KM would be a tremendous asset to me as well as the company I support.
The training I received at KMPro help me understand how the KM Strategic planning,
performance and metrics can be used to help organizations understand what they
do not know and when you show them using some type of measurement they are more
apt to be open to suggestions on how to improve the process to prevent the situation
in the future or accomplish the mission faster than before. Everything I have
worked on since attending this class has followed exactly as Dr. Kirsch explained
and it is only because of everything I learned in the KMPro class and the lessons
learned with working on KM projects that I see where KM fits into everything
I do daily and I am able to recognize immediately that KM is needed on a project
before we get too far in the process.”
Stella Bee Nealy, Sr. C4I Systems Engineer, Systems
Technology Forum Ltd. (formerly Knowledge Management Officer, U.S. Navy, Commander
Third Fleet)
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“I
had 13 years of software engineering experience and
thought I knew it all. I knew a lot of concepts, but
was ignorant on how they fit into KM. After the workshop,
I was able to better understand these concepts within
the context of Knowledge Management. He used real world
examples, stops and explains it to you if you have
questions. I gained new knowledge and ideas during
the course – Balanced Scorecard, SECI, Knowledge
Strategy, tons of Low/No Cost KM Grass Roots implementation
ideas, typical KM job roles per expertise at different
levels, tools and practices – AAR, Kbases, yellow
pages, KPI/Metrics dashboards, ROI, CoP. We learned
how to make a KM elevator speech/pitch to our leaders
for homework of Day 1 - we refined it over the course
of the week. It was a cost effective way for my organization
to get me up to speed with respect to KM. The workshop
made a lot of sense to me.”
Thomas Tatum, Sr. Software Engineer, General Dynamics
Information Technology
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“This
course actually exceeded my expectations. As I stated
in class – this course was LIFE CHANGING – how
I will see everything. Adefinite new way of looking
at all. Stories and experiences shared bring home the
points of course objectives. Easily understood, these
ideas will be easily used. Knowledge and ideas gained
will improve my effectiveness and results
– not just at work – but in life too!”
Commander David Flick, KM/IS Operations, U.S. Joint
Forces Command
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“Best
course for content and delivery I've attended in at
least 20 years! Content just right to keep me going
to learn more. Our group already has plans to strengthen
our knowledge and present a strategic plan to incorporate
KM into future contracts.”
Rick Antaya, Associate, Booz Allen Hamilton
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“Great
examples – anecdotes were very effective at illustrating
examples/points. I really had no idea what to expect...very
interesting topic that I will try to continue to improve
my knowledge/expertise. I will be able to use the knowledge
and ideas gained – am going to discuss having
others in my org. attend the training.”
Colonel Michael Peet, Information Superiority Group
Chief, Joint Enabling Capabilities Command
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“I am
so very glad that I attended your workshop; and believe
me when I say that the benefits are already paying off.
I revamped my normal KM presentation that I give different
groups to introduce them to KM; after I was certified
I realized that I was completely approaching it wrong.
I've presented my new material and gave lots of story
examples that you gave, and the feedback has been amazingly
positive and word about KM at my site has been spreading
like wildfire. One of the managers that I presented to
sent out a mass email to other managers strongly encouraging
them to hear my presentation. Then another employee who
saw my presentation decided to do an article for his department's
newsletter just about me and my certification and the
value of KM...crazy! So I first want to thank you for
being such a great teacher and encouraging me to go out
and spread the word of KM.”
Emily Hoelting, Business & Knowledge
Management Analyst, Boeing
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“Excellent
descriptive stories. SECI model is very stimulating.
Achieving this KMPro CKM Certification is important
to me -- for credibility & insights.”
Col. James Galvin, Director,
U.S. Army Battle Command Knowledge System (BCKS)
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“I chose
to obtain my certification from KMPro because they
were the provider of choice for my organization since
they are the industry leader in KM. The CKM course
enabled me to see KM in a whole new light. I have always
viewed it from the transport layer of communications
and now I see it goes well beyond that layer. The certification
gave me the professional credentials to state the case
from a more professional level.”
Davin Knolton, Chief Information
Officer (CIO), U.S. Army Combined Arms Center (CAC)
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“Course objectives
were completely supported by use of cases, actual commercial
and gov't examples, and substantial discussion. Course
exceeded expectations and reinforced credibility into
the often distorted concepts of knowledge management.
The fundamental concepts, principles and practices
presented during the course were invaluable. Without
question will dramatically improve effectiveness and
results of our current efforts. Absolutely one of the
most beneficial courses I have been able to attend,
and Dr. Dan Kirsch is without Question one of the foremost
authorities on knowledge management. ”
Patrick Conway, Chief Knowledge
Officer, U.S. Army Combined Arms Support Center
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“The course
exceeded my expectations - the best one week course
I have taken since being in the Army. Great stories
to use as examples to emphasize points.”
LTC [name withheld], Knowledge Management Officer,
US Army
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“Dan is very
knowledgeable and engaging.”
Paul Cocker, Team Lead Knowledge
Management, Research in Motion
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“Course was
everything I expected -- I have wanted to take this
course since I became a KM Analyst. In fact, I wanted
and needed this course so bad, I took leave without
pay to take this course. Dr. Dan kept the course interesting
and easy-going the entire week. He definitely understands
the KM field and understands what we (the KM community)
go through and provides feasible solutions. I have
a better understanding of KM concepts. My plan is to
use what I've learned to make my deliverables more
effective for my clients, e.g., strategic plans, operation
plans, etc. I feel that this course has made me dangerous
-- the course has motivated me to become more knowledgeable
about KM and to be a KM savior. Achieving the KMPro
CKM® certification provides legitimacy as to what
I do as a KM analyst.”
John Brevard, Knowledge Management Analyst, Cubic
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“Far exceeded
my expectations. Instructor's effectiveness contributed
to achieving course objectives -- absolutely -- knowledge
and experience were critical to the course.”
Ronald Woods, Miami Area Manager,
General Dynamics Information Technology
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“Instructor
- totally knowledgeable about subject. Great stories
to demonstrate important point. I needed this course
as a 'booster shot' to re-energize my KM enthusiasm.
The comments and information about communicating with
the budgeteers...to get $$ for KM initiatives was exceptionally
helpful. This will have direct application and will
compliment my work in the strategic planning for the
Navy Reserve.”
Jim Grover, Director Strategic Planning, Studies
& Assessment Division, Office of the Chief of Navy Reserve
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“I came to this
course not knowing much about KM and now I am leaving
with vast amounts of knowledge. I love that there was
never a dull moment. I was fully engaged the entire
5 days. This certification will open up opportunities
in my firm for advancement.”
Ruby Christodonte, Sr. Consultant, Booz Allen Hamilton
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“Great use of stories & examples to convey the ideas & theories. Much different than what I expected, but in a very positive way! Very informative.”
Brad Bannwart, Knowledge
Manager, Trane
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“Achieving
this KMPro CKM certification is important to me --
being actively involved in Army KM for 2.5 years, this
certification has been a goal. I will be able to use
knowledge and ideas gained -- KM Metrics, Knowledge
Map, Knowledge Management Strategy. Knowledge and ideas
gained will improve my effectiveness and results --
Opportunity Gap Analysis & Knowledge Assessments.”
LTC Marty Leners, Director of Operations,
U.S. ArmyCenter for Army Lessons Learned (CALL)
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“I
am convinced that KM is a strategic initiative and that
organizations need KM champions to evangelize and nurture
KM programs. This program helps individuals develop and
enhance their KM understanding and return to their home
organizations, ready to work on KM.”
Steve Earnshaw, Manager, Advanced
Services, Cisco Systems
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“I
gained new knowledge and ideas during the course -
5 of 5; I will be able to use the knowledge and ideas
gained - 5 or 5; Knowledge and ideas gained will improve
my effectiveness and results - 5 of 5.”
Jun Tae Kim, Economist, Knowledge Management Team,
The Bank of Korea
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“Great class! Should
have taken it 3 years ago.”
Eddie C. Henderson, CIO/G6, U.S. Army Fires Center
of Excellence, Fort Sill
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“Dan,
Thank you, it was wonderful & highly effective. Top
notch. This is the best KM course I've ever taken, and
you are simply a phenomenal instructor.”
Mohamed Katkhouda, Assistant to
Chief Engineer, Saudi Aramco
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“Very
knowledgeable, and explained all. My expectations were
met and beyond what initially expected. I do think
completely differently and have a more positive attitude
toward KM. I will be able to begin KM now within the
CPO mess and the wardroom.”
MCPO Steve Campos, Command Master Chief, U.S. Navy
RCC Midwest Region
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“Exceeded
my personal expectations. Examples of using KM and
strategies was right on and helped drive the point
home. Use of stories was very beneficial to me.”
Bill Hall, Associate, Booz Allen
Hamilton
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“Exceeded
my expectations - I had never before made the distinct
connection between KM and standard business processes.
Classroom sharing of ideas stimulated the thought/innovation
process. Learned practical application of the SECI
model. Good use of experiential stories to demonstrate
the practical application of theories.”
Warren Childs, Deputy Chief Knowledge Officer, U.S.
Army FIRES Center of Excellence
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“Finally,
someone has pulled together key KM concepts & presented
them in an understandable way. Wow! One of the best (maybe
the best) workshops I've ever attended. I wish we could
spend at least 2 weeks going over all the information.
Immediately made me (and the group) welcome. Good mix
of fun & learning of hard content. Never had a pre-workshop
email with so much detail as from Dan. Very comfortable
learning environment.”
Mark Hogeboom, Management Analyst,
U.S. Postal Service
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“Instructor
has a great handout to assist the course. Course and
instructor exceeded my expectations in learning what
KM is. He is very motivated and with lots of energy.
I now have a great respect for KM now that I have attended
this course. I am going to benefit because I can now
sell KM and give examples of why and how KM is important.”
Bob Summers, Quality Assurance Director, U.S. Army
Chaplain School
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“Your
enthusiasm and passion for KM is obvious and fills
the classroom! I'm excited about using these techniques
and ideas...and learning much more. I see
opportunities with my client as well as my company.
I see endless possibilities from this training!”
Steven King, Associate, Booz Allen Hamilton
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“Very
effective instruction – appreciated the real
life examples. Course exceeded my personal expectations!”
LCDR Jim Storm, KM Plans, U.S. Joint Forces Command
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“Course
far exceeded my personal expectations. Really opened
my eyes. Instructor's effectiveness contributed to
achieving the course objectives
– far exceeded....Dr. Knowledge!”
Robert O'Connor, Command Records Manager, Booz Allen
Hamilton
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“KM
isn't perhaps the most exciting, but the “war
stories” and discussions of case studies were
crucial to achieving the course objectives. I will
benefit from achieving this KMPro CKM® certification – I
feel I have much more credibility in discussing the
difference between KM and IM.”
Major Xavian Draper, KM Officer, Joint Enabling Capabilities
Command
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“Stories
were great! Learned more than I expected and about
additional areas like Strategic Management, Balanced
Scorecard, etc. I will be able to use the knowledge
and ideas gained – materials, tips, reference
materials are great!”
Diane Rehe, Vice President, Pepco Energy Services
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“Instructor
contributed to achieving the course objectives by presenting
detailed explanations. I'm now able to talk about KM
and its importance and benefits. I gained new knowledge
and ideas during the course – that new knowledge
leads to innovation, that socialization is important
to new knowledge. I will be able to use the knowledge
and ideas gained to apply or implement KM in my directorate.
Achieving this KMPro CKM® is important to me – it
will absolutely enhance my performance now and in the
future.”
Frederick Bueno, NCOIC, Training Execution Division,
U.S. Army Chaplain School
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“Instructor was extremely
knowledgeable about KM. I felt confident he knew what
he is talking about. I am more confident that I can
intelligently talk/explain better what KM is and create
an action plan that will guide me with my commands
KM implementation. I will be able to use the knowledge
gained to develop my command's KM strategy and be able
to impact to a greater degree our organizational learning.
Knowledge and ideas gained will improve my effectiveness
-- I will be able to sit through meetings and be able
to evaluate what direction we might want to persue
vice going for quick results that are not addressing
the strategic mission. This is the course that all
information professionals detailed as KMs "should" attend!!!”
LCDR Stella B. Nealy, Knowledge
Manager, U.S. Navy, COMTHIRDFLT
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“Dan did
a great job in providing a strategic perspective to KM.
The best ways to attract senior leadership's attention,
and provide strategic solutions that have teeth. Excellent
analogies, I like the real-life tie-ins to practical application
of KM.”
Jon Harris, U.S. Navy, Naval Personnel
Development Command/Navy Knowledge Online
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“After I had decided
to obtain a certificate in Knowledge Management, I
examined my options, including university coursework
and other KM certificates. KMPro offered the best solution
for my schedule and also came highly recommended from
my supervisor, who also obtained her CKM from KMPro.
KMPro is an organization that values networks and connections
between people. Being certified by KMPro is more than
a certification, it is the opportunity to become part
of a community. Being a part of this community provides
both recognition of expertise, and opportunities for
future growth. The CKM workshop helped me put all the
pieces together. I finished my master's degree in library
science a year ago and my first professional library
job is in knowledge management. That was a big mental
shift for me, and I tackled the problem by reading
books and articles, and attending conferences. However,
these activities are not truly interactive and I was
more of an observer than a participant. The small group
atmosphere of the CKM class allowed me to absorb more
information and think more deeply about my own thoughts
on the subject. The things that I knew about KM that
were still unexpressed became much clearer to me. This
was very important for the next project I worked on
because it was something that we had to sell to all
the directors and managers, as well as explain clearly
to our experts. By clarifying my own thoughts, I was
much better prepared to explain the benefits of KM
and our knowledge capture project to all of the stakeholders.
In addition, I have been better able to frame our goals
to the experts we are interviewing regarding the type
of knowledge we would like them to share - not that
which has already been expressed, but that which is
still expressible.”
Elizabeth Nelson, Knowledge Analyst,
UOP
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“Outstanding!”
Victoria Calhoun, U.S. Army, HQDA-G3/Alion
Science and Technology
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“Dan was excellent! Natural instructor
- handles sidebars with ease. Demonstrates a huge subject
matter expertise. His examples and experiences invaluable.
I gained new knowledge and ideas during the course
- SECI model, Strategic Planning Model, Knowledge Map.
I had a somewhat rudimentary understanding of KM but
now have a much, much more clear understanding. Achieving
this KMPro CKM certification is important to me because
it provides professional development and improves my
toolkit.”
Greg Bakian, Topic Leader, U.S.
Army Command
& General Staff College
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“Tremendous breadth of personal
experiences. Stories very enriching! Course exceeded
expectations by getting additional learning like strategic
planning, metrics. Very valuable thoughts on how to
expand our program strategically; and, how to prioritize
activities to achieve program goals. Lots of concrete
ideas to move out to the organization.”
Nancy Gross, Program Manager,
Sprint
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“Really enjoyed
the course. Interesting vignettes and stories. I gained
new knowledge, will be able to use the knowledge and
ideas, and they will improve my effectiveness and results.
I'll be sending a couple more folks!”
Thomas Wilson, CIO, Joint Communications Support Element
(JCSE)
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“Plenty of tools
were shown and taught, lots of techniques demonstrated.
Gained new insight into how to develop a strategy and
how to address certain road blocks. I can apply what
I have learned immediately.”
Ivan Anaya, Sr. Consultant, Booz Allen Hamilton
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“Course met
my personal expectations – career field switching
to KM now that I have a better knowledge of what to
expect. Validated how much my shop was behind the times.
Need to start at the socialization and fix it all from
there.”
Dennis Karner, Information Technology Specialist, 24th
Special Tactics Squadron
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“Excellent instructor
style for this type of course. I didn't know much about
KM before I came. Now I have a better idea of just
how much I don't know about KM!”
Mark Fickel, KM Planner, Joint Enabling Capabilities
Command (JECC)
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“Stories make
facts more memorable, tons of new info/ideas. I will
benefit from this KMPro CKM® certification -- it
is recognized as valuable amongst my colleagues.”
Mark Friedman, Principal Technical Analyst, CTC, Inc.
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“Knowledge and
ideas gained will improve my effectiveness and results – first
Civilian certified in my Directorate. Achieving this
KMPro CKM® certification is important to me – rarely
get valuable training opportunities. I will benefit
from achieving this KMPro CKM® – credibility,
leading/advocating KM at my org., relevant marketability.”
Krista McArtan, Chief, Knowledge and Learning Management
Division, U.S. Army John F. Kenned Special Warfare Center and School
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“Really enjoyed
the course! I gained new knowledge and ideas during
the course - 5 of 5; I will be able to use the knowledge
and ideas gained - 5 or 5; Knowledge and ideas gained
will improve my effectiveness and results - 5 of 5.”
Riley Anderson, Military Analyst, U.S. Army TRADOC
Capability Manager
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“The stories and anecdotes really
brought to light many aspects of the instruction. The
concepts and tools are great. Achieving this KMPro
CKM certification is important to me for credibility.”
Joe Koskey, Deputy Director,
U.S. Army Battle Command Knowledge System (BCKS)
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“One of the best instructors I've had in years. Not very many people can hold your attention through an 8-hour class but Dr. Dan did it while keeping the material relevant. The course added a good blend of case studies with theory to make it relevant and actually far exceeded my expectations. The course lined up the lessons I learned from business school and aligned them to KM theory in ways that can only help my organization move forward.”
Michael Burgenger, NCOIC, Army Reserve Professional Forums
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“Intelligent & entertaining style, enjoyed it. I have already started to implement KMPro strategies for both the USAR & my civilian career. Total added value to my KM work. I look forward to evangelizing the passion!”
Geoffrey Talkington, CAPT, USAR Battle Command Knowledge Systems
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“Dr. Kirsch is a wealth of knowledge; He was able to convey the course objectives with ease. This course exceeded my expectations. I came focused on a small component of KM and not KM in its entirity; that has changed.”
Sam Reynolds, Knowledge Management Officer, U.S. Army Combat Readiness Safety Center
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“Excellent examples to drive home the points and learning. More than met my expectations. Learned a lot in a short period of time -- excellent course.”
Scott C. Chunn, Chief Knowledge Officer, U.S. Army Intelligence Center
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“This is good! I didn't have much in the way of expectations. The course was great! Will be able to apply the AAR [After Action Review], as we are rewriting the TC covering AARs.”
Jimmy Davis, Team Lead, Combined Arms Center Training
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“Case histories were very useful!”
William S. Scott, Distance Learning Manager, Defense Ammunition Center
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“I gained new
knowledge and ideas during the course – best
practice KM metrics, strategic thinking, strategy,
SECI.”
Annie DiLello, Lessons Learned Collection Analysis,
Canadian Forces Experimentation Centre (CFEC)
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“I was hoping
to learn new ways to view business & develop business
opportunities. This course helped me do exactly that!”
Jeffrey Carter, Associate, Booz Allen Hamilton
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“Achieving this
KMPro CKM® certification is important to me –
overall enhances my capabilities as a leader and develops me as not only
a professional soldier, but as a professional period. This KMPro CKM® certification
will tremendously enhance any future organization that I work for, either
military or civilian. I highly recommend this course to develop future staff
action NCOs and Officers.”
Wyman Loveless, Combat Developments NCOIC, U.S. Army
Chaplain School
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“Prior to class
I had no idea what KM was – I will be able to
use new knowledge and ideas. Knowledge and ideas gained
will improve my effectiveness and results – new
and useful tools to use. Achieving this KMPro CKM® certification
is important to me because it brings credibility to
what I say about KM.”
Tim Taylor, Museum Technician, U.S. Army Chaplain Museum
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“Dan did an
excellent job circling back to related topics and examples
together. The case studies maintained a constant theme
throughout the program and kept building upon ideas.
This program dispelled my initial idea of what this
topic was about. It showed me that KM is a discipline
and gave me a starting point to build a foundation.
I got a starting point but more importantly got a treasure
map to start seeking more knowledge about this discipline.
I also learned about how much I don't know and therefore
how much my client doesn't know. I got the keys to
the knowledge chest –
now I need to keep adding to it. I find the ideas fascinating and useful.
I'm excited about learning more and building my knowledge value.”
William Fox, Associate, Booz Allen Hamilton
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“Great instructor!
I gained new knowledge and ideas during the course
- 5 of 5; I will be able to use the knowledge and ideas
gained - 5 or 5; Knowledge and ideas gained will improve
my effectiveness and results - 5 of 5.”
Lewis Ferrer, Data Management Specialist, 24th Special
Tactics Squadron
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“Knowledge and
ideas gained will improve my effectiveness and results – being
able to identify KM vs. IT. There is too much focus/fallacy
in using Sharepoint as KM, and it is not KM.”
Iris Dorsey, Information Management Specialist, U.S.
Army FORSCOM HQ
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“Good definition of what is KM. Dr. Kirsch did an excellent job!”
James B. Crowther, Medical Systems Integrator, AMEDD, Fort Sam Houston
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“Strength is his knowledge
on the subject and his effective way to put the subject
matter in a way in which anyone can understand.”
Maj. Nicole Roberts, Knowledge
Manager, U.S. Army 8th Army
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“Totally brought everything
together for me! Highly recommended for anyone involved
in strategic KM. My brain hurts - and that's a good thing!
Excellent story-telling! Obviously deep understanding
of subject including own personal observations based on
experiences. ”
Lorrie Leblanc, Department of National
Defence, Canada
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“Outstanding presentations. I
gained new knowledge and ideas during the course -
a clear explanation of tacit knowledge (finally). Achieving
this KMPro CKM certification is very important to me
-- I encountered some of the concepts in library school
and am very excited to see practical implementation
possibilities.”
Christine Barrett, Chief, Archives
Branch, U.S. Army Center for Army Lessons Learned
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“KMPro was recommended to me by
a couple of colleagues. Several individuals within
my company had attended different training offerings,
when compared to those offerings, they believed that
KMPro offered exceptional curriculum and approach to
KM. The curriculum, processes, procedures, tools, and
techniques taught and learned within the KMPro program
had everything to do with preparing me for this project.
Prior to attending the KMPro training, I had attempted
and failed three times to orchestrate a KM program.
Marrying the KMPro philosophies, along with my companies
culture and practices and folding in some of the APQC
stages of implementation concepts, provided the foundation
for success.”
John T. McKnight, Process Analyst,
Boeing
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“Course was
excellent – exceeded my expectations. This class
really gave me a different perspective.”
Crystal Spithaler, Information Technology Specialist,
U.S. Army Training Support Center
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“Achieving this
KMPro CKM® certification is important to me for
credibility. I gained new knowledge and ideas during
the course (SECI, strategy) - 5 of 5; I will be able
to use the knowledge and ideas gained - 5 or 5; Knowledge
and ideas gained will improve my effectiveness and
results - 5 of 5.”
Paul Tressler, Chief Knowledge Officer, U.S. Army War
College
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“Stories and
metaphors were very useful in illustrating ideas and
concepts.”
Blake Summerlin, Senior Operations NCO, U.S. Army Future
Combat Systems
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“Course met
my personal expectations – a lot of material
covered in a short time!!”
Dave Bolt, Lessons Learned Analyst Lead, Canadian Forces
Department of National Defence HQ
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“Course exceeded
my personal expectations!”
Ernesto Cristobal, Associate,
Booz Allen Hamilton
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“Passionate
and expressive regarding core subject matter. Course
delivered needed knowledge to expand my engagement
service to my client. Knowledge and ideas are timely
and I can put to use immediately in my current engagements.
Achieving this KMPro CKM® certification is important
to me – expected to be used to obtain future
client engagements. I will benefit from this KMPro
CKM® certification – making myself more valuable
and useful to my firm.”
Michael Francisco, Associate,
Booz Allen Hamilton
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“I appreciate
the amount of direct take-aways to get started with
quality KM projects. Achieving this KMPro CKM® certification
is important to me because I wanted to make sure we
had the greatest chance for success
– this course and the support of KMPro and its certification improve
those odds greatly.”
Jeannin Kosman, Brownells
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“I obtained my CKM from KMPro
because of the recommendations from others in the KM
field that I trust and the rigor of the training. Much
of the KM training I saw was not standardized or very
focused but this training was different. It was very
applicable to military implementation of KM. The specific
KM Project I have been working is working with the
Pacific Command and Standing Joint Force Headquarters
staff to improve information sharing processes, knowledge
capture and reuse. Having the training and certification
gave me the tools to use to identify many areas that
needed to be aligned to ensure the project worked (i.e.,
it is not just the technology implementation piece,
the process, training, organization etc. elements all
need to be aligned and properly planned for in tandem).”
LCDR Danelle Barrett, Control Systems
Division Knowledge Manager and SJFHQ Information Operations
Planner, PACOM
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“This KM training offers
an excellent value for the money paid. Dan is comprehensive,
enthusiastic and very professional and his curricullum
is broad and challenges common wisdom as well as KM fads.”
Rosanna Tarsiero, KM Community Facilitator
& Consultant, Gionnethics
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“4-Stars. Thanks so
much - I am very impressed with your diverse experience. The
training was valuable and I feel better qualified
as a KM `manager because of the training. I also feel
that being certified by KM Pro gives me more credentials
when interacting with my KM peers. The CKM class has
given me more insight and tools for a KM vision and
strategy for my command. The KMPro Certification qualifies
me to feel more prepared for developing more KM projects
with a greater impact and broader scope on my command
and the Navy.”
Cathie Urban, Knowledge Manager,
U.S. Navy Center for Naval Leadership
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“Instructor is obviously very
knowledgeable and experience in the subject. Achieving
this KMPro CKM certification is important to me --
a great opportunity to expand my knowledge base and
take onboard new and energizing concepts. Thanks Dan
for sharing your passion and experience. ”
Roy Marlow, Chief, Training Management
Branch, U.S. Army Collective Training Directorate,
Combined Arms Center
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“Excellent course
- informative -- instructor expert in KM.”
Shawn Smith, Knowledge Management
Officer, U.S. Navy Intelligence Reserve Command
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“Your examples
and experiences were relevant to the course and really
drove the message home. Course met my personal expectations
-- can I put more than a 5? I'm excited about implementing
what I learned in class.”
Kimberly Meek, CENTRIXS Information
Manager, General Dynamics Information Technology
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“I gained new
knowledge and ideas during the course - 5 of 5; I will
be able to use the knowledge and ideas gained - 5 or
5; Knowledge and ideas gained will improve my effectiveness
and results - 5 of 5.”
LTC Antwan Banks, Deputy Knowledge Manager, US ARCENT
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“Very strong knowledge
& experience.”
Chris Cottingham, Knowledge Manager,
Embarq
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“Felt the program filled
in knowledge gaps of education and was an important part
of identifying possible opportunities of improvement within
my own job.”
Carla Warsow, Knowledge Management
Consultant, Boeing
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“Dan, you are a great
story teller. I could attend the same course again at
least to listen to your stories. Good job! Kudos KMPro.
I am also highly impressed with the depth and breadth
of your knowledge in KM. The course really helped me to
kick start the KM initiatives that my company is looking
to venture. I now have a patch forward to work from.”
Sravan Prathy, Specialist, Metso Minerals
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“I thought it was an
excellent program that will have significant positive
impact on my job performance. Great anecdotes & metaphors.”
Chuck Shadle, Knowledge Manager,
Command Post Information Manager, U.S. Army III Corps
G-3
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“Dan - your passion for KM shows
in your teaching. It's easy to get excited about KM.
Great job of illustrating your points. Course met my
personal expectations - what I got was not what I was
expecting, but better!!”
Stephanie Sayers, Training Manager
National Direct Banking, Capital One
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“Stories are excellent,
really clarifies material. Should be required training
for all KMO's in DoD, very beneficial.”
Barry Rosenblatt, CWO4 (ret.),
Deputy KM Officer, U.S. Army 8th Army
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“Knowledge of subject and enthusiasm
is extremely valuable. Excellent us of storytelling
to support my reception of material. Provided many
triggers and thoughts.”
JohnMichael DeBartolo, Quality
Improvement Manager, Nebraska Public Power District
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“Because of his vast
knowledge of many interesting situations and companies
through his experience, Dr. Dan can and does give and
explain relevant relationships between knowledge, knowledge
management and strategy. Enjoyed the free flow of questions
- and responses from the instructor.”
Ramone Pulley, Knowledge Management
Analyst, U.S. Navy Center for Naval Intelligence
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“I enrolled in this
course to learn more about KM and must say that I learned
so much and without this course would have never known
all that is involved with KM. Great job Dan! You really
taught me a lot and made the week very interesting
and enjoyable.”
Laura Estes, U.S. Army Battle Command
Knowledge System (BCKS)
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“Day 1-3 was very validating,
day 4-5 was mind boggling.”
Jim Harlow, Knowledge Management
Program Manager, Embarq
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“This was an excellent
jam-packed session and in a short span Dr. Kirsch shared
a lot with us. As a presenter, Dr. Kirsch has this gift
of explaining complicated theories by relating to normal
day to day activities that made it easier for me to understand
and apply them in my own organization. I loved the “Elevator
speeches” part of the course. This allowed me to
apply whatever I learned in a particular module in a form
that can be readily used when someone asks me about that
topic in a rehearsed way. Sometimes you only get one chance
and a few seconds to explain to your decision maker what
initiative you are currently working on and in these cases
the elevator speeches work like magic.
In this crash course he also managed to update all the
major business theories -- some of which have been changed
since I finished graduate school 11 years ago. I was very
impressed by his deep strategic and organizational knowledge
in many of the areas that I inquired about. He brought
his life-long experience to the class and every second
of every day kept me on my toes.
My favorite part of the learning was simple and practical
ideas on how to implement KM in the organization and
ways to motivate people around me to make my KM efforts
successful. If you are thinking of implementing KM or
learning about it this is your one stop learning class.
Even if you have been doing KM for a while you will
be amazed to see how many things you can do different
to make an impact in your initiative after leaving this
useful training.”
Asim Aziz, CEO, SAPMadeEasy, Inc.
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“Wow! Excellent class. Surpassed
all of my expectations. Thanks Dan. I just want to say
thank you very much for a fabulous course. I am blown
away by the concepts you delivered in both the breadth
and depth. Great stories that tie concepts together.
Flow is well laid out. Fantastic information. This was
by far, the single best course I have ever participated
in. I couldn't stop thinking about how to apply the
things I learned and did quite a bit of work on the
plane ride home.
I recommend that if you have any money to spend on education,
Dan Kirsch would be the only choice in my book. I attended
his KMPro CKM course 3 weeks ago and was completely
blown away. He is the best KM educator I have ever seen!”
LCDR Brian Erickson, Knowledge
Manager, U.S. Navy Tactical Training Group Pacific
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“Great material, I'm starting to feel like an expert.”
Dan Clayton, Director of KM, CHAN Healthcare Auditors
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“I have
studied many of the KM best practices in use today and
have also read a library of text books, articles and whitepapers
on the subject. However, none has given me the insight,
techniques and understanding that I took away from your
CKM training. Your KM expertise was quite evident and
I consider you amongst the leaders in the field.”
Gerald Davis, Manager, Northrop
Grumman
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“FANTASTIC!! I really
appreciate Dan's enthusiasm. He is a great asset for
the Army.”
MAJ Michael Kitchens, Deputy Information
Operations Officer, U.S. Army, 35th Infantry Division
Headquarters
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“I was a student of
Dr. Dan's in the Knowledge Management Certification class.
He is an excellent presenter with a wealth of practical
experience to share. His expertise runs the gamut from
history of KM through facilitating creating a KM group
in your organization, including metrics to use to analyze
the progress of your project. Dan's broad experience adds
practical value to the theoretical content of the course.
He has my strong endorsement.”
John Hunter, President, Hunter PD&T,
Inc.
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“By far, a better course than
the Knowledge Management Institute (KMI) certification
course that I took. This course I learned how to apply
KM and become a better contributor to the science of
KM. Good blend of anecdotes with instruction.”
Keith Hibner, KM Advisor, U.S.
Army Battle Command Knowledge System (BCKS)
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“Dr. Dan's CKM certification
training class is one of the best, if not the best, training
course that I have attended in my over 35 years in the
business world. Dan is a fantastic presenter, storyteller
and instructor. His many years of real world KM experience
are what bring the value-add to the CKM course. I highly
recommend this training course.”
Mike Johnson, Owner, Triple-I Corporation
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“In February 2008, I had the opportunity
to attend Dr. Dan Kirsch's Certified Knowledge Manager
Certification Workshop. The difference in presentation
quality and professional knowledge content cannot be
compared. Dr. Kirsch's course content and instructional
delivery was far superior to that of the [Knowledge
Management Institute].”
CW4 James L. McKinley (retired),
U.S. Army Battle Command Knowledge System (BCKS)
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“I highly recommend
the CKM training offered by KMPro and taught by Dan Kirsch.
The course extensively covers knowledge management content
and provides many parctical examples of how KM can be
applied to benefit any organization. Dan is an excellent
teacher.”
Dr. Helen Kellar-Wood, Manager,
Wyeth
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“Dr. Kirsch has been
an excellent resource for me as I have worked to establish
a coordinated KM effort in US Joint Forces Command and
to introduce the US Military, as well as the other US
Government Departments to the importance of shared information
and Knowledge Management.”
Michael McGonagle, GM-15, KM Chief,
SJFHQ, U.S. Joint Forces Command
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“Instructor's effectiveness --
stories, cases. Course met my expectations -- strategic
approach. I gained new knowledge -- integrated strategic
knowledge management. Achieving this KMPro CKM certification
is important to me for developing KM initiatives in
Lithuania.”
Professor Renaldas Gudauskas, Vilnius
Pedagogical University, Lithuania
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“Actually exceeded it (expectations).
A lot of content in a short time. Well laid out & presented.
I finally understand GAP anaysis. I should have had
this when I started.”
Kirk Harding, Operations Officer & Knowledge
Management Systems Manager, U.S. Army Battle Command
Knowledge System (BCKS)
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“Excellent
program for top level managers. This will transform our
approach to how we approach new work. Excellent discussion
of models.”
John Schmader, U.S. Army BG (ret.),
Director, Cubic Applications, Inc.
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“It
has reenergized me. Dr. Dan's ability to give actual
examples really helped. I gained new knowledge and
ideas -- new ways to approach old problems.”
Richard Ayers, Area Manager, General Dynamics Information
Technology
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“Dan
explained everything well. The stories assisted strongly
in comprehension. I work in the KM Office and did not
realize what KM really is until this week.”
Valensia Downing, Lead Content
Manager, U.S. Forces Iraq Knowledge Management Office
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“Dan
presented the course in a manner that allowed me to
understand KM in the order in which it's to be implemented.
Through group discussions and content examples I gained
knowledge which will help me develop a KM strategy
efficiently and effectively. I am confident that I
can use the KM knowledge and ideas gained.”
Twiana Scott, Deputy Area Manager,
General Dynamics Information Technology
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“SECI
model and SWOT Matrix are things that I can really
make use of in my organization.”
Kyle Collette, Strategic Projects, U.S. Army Intelligence
and Security Command
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“Far exceeded my expectations. Extremely
effective activating prior knowledge and focusing on
critical learning areas.”
Keith Beurskens, Division Chief,
U.S. Army Center for Army Leadership (CAL)
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“The purpose of this
short note is to chronicle the exemplary quality of
the KMPro training received last week from Dr. Dan
Kirsch. I offer this from someone that in April 2006
undertook knowledge management certification training
from the other organization [Knowledge Management Institute].
I can assure you that to compare the two blocks of
instruction is relatively simple as the KMPro (Kirsch)
training product was so much more superior, engaging
and thought-provoking than the KM training provided
in 2006. Dr. Kirsch managed to outline KM models, case
studies and current as well as emerging doctrine using
an expert's approach while also displaying an engaging
style combined with a superior story-telling capability.
The bottom line is the Kirsch training and certification
program provided in Feb 08 [KMPro] was so more superior
than the Apr 06 training [Knowledge Management Institute].
In the end, there is actually no comparison. ”
COL James D. Clegg (retired),
KM Advisor, U.S. Army, I-Corps & Fort Lewis
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“Dan is clearly passionate
about the subject and enthusiastic in sharing his knowledge.
It made the course entertaining and memorable. The
course was certainly well worth the investment for
the strategic benefit to our organization.”
Michelle Reavis, Manager, Enterprise
Information, Dynetics
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“Excellent presentation,
lively discussion. Expanded my concepts and ideas on
KM. This KMPro CKM certification is important to me
-- gives me creditability with KM & training community. Gives
me an opportunity to bring KM into focus in Battle
Staff training.”
Ismael Arvizu, Battle Command Training
Division, U.S. Army Combined Arms Center
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“I had to kludge together
something on my own to develop facilitatators and peer
mentors, so this really hit the mark with me. Not only
did this give me some indepth thought and study, but
let me see there have actually been some processes
to make me more effective. Result, I feel more confident
in my efforts. If I had known about this 3 years ago,
I would have paid out of my pocket for this. Thanks
for letting me take part. Exceeded my expectation not
a typical course.” [Note: CSM Elder created the
U.S. Army's first Community of Practice (CoP) in the
mid-90's, is the founder of U.S. Army NCO Net, and
recently retired as Command Sergeant Major of Army
Materiel Command.]
CSM Dan Elder (retired), KM Advisor,
U.S. Army, III Corps Headquarters, Fort Hood
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“Very
animated - very knowledgeable. Use of stories as examples
to stress key points was very effective. Feel much
more knowledgeable about KM & more confident about
my ability to related the principles of KM to the influencers
in my organization. Opened my eyes! My V.P.s should
take this workshop. Great job!”
Hank Church, Manager Knowledge
Management, Boeing Employees Credit Union
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“Stories are great!
Course met my personal expectations and more. I gained
new knowledge and ideas -- SECI model, GAP analysis.
I will be able to use the knowledge and ideas gained
to improve existing processes using KM.”
Bill Hansen, Director, U.S. Army
Armor School Research Library, Fort Knox
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“Great use of stories
& real life examples to make the learning hit home.
Great logical progression of the class. I now know
where to start and how to go about developing a knowledge
strategy. Well worth the time spent -- thank you!”
Stacy Davidson, Knowledge Manager,
H&R Block
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“Outstanding utilization
of stories that socializes the learning in spades.
The change model is the most creative effective tool
for understanding success & failure of the change
process I've ever seen.”
LTC Jim Washington (retired),
Lead Training Education & Professional Development
Team, U.S. Army Battle Command Knowledge System (BCKS)
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“Very professional
and knowledgeable on KM. I will use the different models
to implement KM in my organization.”
Henry Chico-Villanueva, Sergeant
Major, U.S. Army Training Support Center (ATSC)
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“Real-life examples
given were effective in building understanding of topics.”
Casey Phillips, Application Developer,
U.S. Army Battle Command Knowledge
System (BCKS)
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“Great instructor
- very dynamic - great stories to help us understand.
Trigger exercise great!”
Dr. Barbara L. Erickson, Lead
KM Consultant, U.S. Army AMEDD Center & School
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“Awesome instruction
thru storytelling. Exceeded my expectations. I gained
new knowledge and ideas during the course -- learned
quite a bit about my job and how to improve.”
Ron Pruyt, KM Advisor, U.S. Army
Battle Command Knowledge System (BCKS)
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“Very knowledgeable
about the subject and all the related issues. Very
interactive and enthusiastic which makes everyone active.
Thanks for the great job.”
Amjad Almonzer, System Analyst,
Saudi Aramco
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“Very happy with knowledge
learned - intend to send additional personnel to the
course.”
Jerry Moy, Knowledge Management
Director, U.S. Navy Center for Seal & SWCC
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“Exceeded
expectations. Personal experiences shared made comprehension
easy. I have more tools to effect improvements in my
org.”
YNCS(AW) John Cordero, U.S. Navy, Fleet Logistics Support
Wing>
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“It
exceeded my expectations.”
LSC(SW)
Jamie Jones, Chief Logistics Specialist, Navy Region
South East>
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“Inspirational. complete,
thorough.”
Hank Martinson, Senior Vice President,
VISA U.S.A.
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“Excellent use of
metaphors and stories. Extremely satisfied with quality
of instruction. I was never bored.”
Mark Uhart, Systems Engineer
Leader, U.S. Army Battle Command Knowledge
System (BCKS)
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“I attended the weeklong
KMPro CKM certification training provided by Dr. Dan Kirsch.
In every respect, this was a fast-paced, comprehensive,
and professional course of instruction that provided me
with a variety of skills and insights that have been enormously
helpful as a senior-level government consultant and a
director of strategic planning and business development.”
Jim Church, Executive Consultant,
Computer Sciences Corporation
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“Real World examples,
which is key to KM function, were provided to both
make a point & provide example of discussion issue.
I gained new knowledge -- caused some direction setting
and ideas moving forward to implement a KM strategy.
Cannot wait to return to work & implement ideas.”
LTC Jerry Harrison (retired), KM
Advisor, U.S. Army Forces Command (FORSCOM)
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“Dan's strengths --
knowledge of KM, ability to use metaphors. Incredibly
intelligent common sense instructor. I was enrolled in
[an] online certificate. That was a terrible way to try
to learn KM -- the KMPro workshop was excellent, current,
made sense and I actually learned something.”
Frederick Lee Finch, Military Analyst,
Cubic Defense Applications Group
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“Examples and stories enhanced
the training. I had no idea how much I didn't know.
The explanation of the SECI model was great.”
Michael Setzke, KM Facilitator,
U.S. Army Battle Command Knowledge System (BCKS)
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“Last summer , I attended
a training seminar in KM with Dr. Dan in USA. It was
a great opportunity for me to meet Dr.Dan and learn
from his extensive experience and knowledge in KM.
Because Dr. Dan is not only an expert and true believer
in KM but also honest and strives to spread KM wherever
he can, I endorse him.”
Dr. Saeed Al-Garni, Director General,
Institute of Public Administration, Saudi Arabia
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“Course met my personal expectations
- exceeded and more! I had some ideas prior to the
class, but through this week I was able to validate
some, change others. I gained new knowledge and ideas
during the course -- SECI overlayed on the adult learning
model. I have been doing KM for years, didn't know
it and was actually made fun of for some of the things
I did. Being an educator I often have to do GAP analysis
and other "KM" things. Thanks for teaching
this course!”
Bob Davis, Training Specialist,
Lockheed-Martin
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“Instructor's in-depth experience
was obvious. Exceeded expectations. Gained info I needed,
especially on the KM Applied Sciences.”
Richard
King, Director Corporate Services, Aviva USA
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“Course met my expectations --
I now understand the SECI model. I have lots of ideas
to use KM within Sergeants Major Academy.”
SGM Joe C. Pearson (retired),
Chief of NCO Net, U.S. Army Sergeants Major Academy
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“Your knowledge of
KM is phenominal! The strategy models and tools are very
effective and will deliver the goods in terms of KM success.
Everything was great. I've learned a lot of things that
I will be able to use right away.”
Claude Riopel, Partner, InMemo,
Inc.
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“The examples & experience
contributed significantly to understanding and amplifying
the material. I came to learn about KM and this helped
to put greater context to what I have already read
and experienced. In addition to new material, I also
benefited from seeing other models/ideas explained
from another perspective.”
Lieutenant-Colonel Shane Coveney,
Director Defence Strategy Management - Knowledge Management,
Department of National Defence, Canada
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“It's a privilege and
honor to endorse Dr. Dan. He has a unique ability to pass
knowledge to others professionally. I was impressed with
his research & training materials. He knows how to
translate theories to practices & to create a unique
competitive advantage. It's hard to replace Dan. He has
an excellent interpersonal skills, highly motivated, committed
& talented. Strongly recommended.”
Charles Njogu, Graduate Student,
NYU
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“Stories were beneficial to understanding
objectives. Exceeded my expectations. I gained new
knowledge -- learned about strategic management in
addition to knowledge management. Will give me a completely
new perspective while obtaining a Masters in IT.”
MAJ Kendall Bodnar, Adjutant, USMC
Security Force
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“This was exceptionally
impactful. The program illuminated KM! I can finally effectively
describe what KM is and the importance and value to the
business. Had I simply taken this course earlier I could
have saved the reading of many poorly written articles!
Thanks! Thank you! Thank you!”
Vernon Villasenor, Assoc. Director
e-Business Development, Verizon Wireless
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“Great stories, they highlighted
the specific learning points. Will help me formulate
the KM strategy. The section on determining strategy
options was very valuable for identifying starting
points for KM implementation.”
Shawna Boyechko, Strategic Analyst,
Department of National Defence, Canada
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“Going through Dr.
Kirsch's certification program helped me better understand
the application of KM processes. It's one thing to
read about it, it's another to discuss it in a small
group setting using real world examples. Those examples
helped lay the foundation for me to go out and work
in the KM world and support our customers. Good use
of stories to bring lesson ideas to light. Helped
one understand better. I got a lot more out of this
workshop than [another course] I was taking because
it was very clear and to the point. Dan listened to
us and helped guide our discussions to the KM world.
Thanks Dan!”
Ron Bascue, U.S. Army Battle Command
Knowledge System, Cubic Defense Applications
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“Course met my expectations -
thanks for putting KM into an interesting course.”
Dominick W. Riggs, KM Analyst,
U.S. Navy, CSCS
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“Good use of stories
and examples to explain the concepts. Learning about KM
strategy has provided a very good insight - I knew it
was important but not to the extent I understand now.”
Annette Price, Enterprise Architect,
ING Canada
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“Great job! Consider
you a Subject Mater Expert in this domain. Thanks!”
Michael Crowell, Directorate of
Knowledge Management, Department of National Defence,
Canada
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“I attended a Knowledge
management course that Dr. Dan taught and found it extremely
useful and informative.”
George Janvier, Systems Engineer,
Boeing Company
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“Course met my personal expectations
and beyond. The knowledge gained will be useful in & out
of uniform.”
MAJ Robyn Pietron, Operations Officer,
U.S. Army Center for Army Lessons Learned (CALL)
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“I feel like I have
the tools to go back to my workplace and begin implementing
KM the right way.”
Joyce Carr, Senior Project Manager,
Sprint
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“The use of stories & examples
were essential for me. The breath & depth of knowledge
was amazing & very effective.”
MAJ Clint Heaton, Joint Network
Control Officer, U.S. Joint Forces Command
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“The instructor's ability
to tie the information to practical experiences was outstanding
and enabled learning.”
Patrick Lamar, Project Manager,
Cubic Defense Applications
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“Clearly opened my eyes to the
need for org knowledge assessment & KM strategy
development.”
LTC Brandon Thomas, U.S. Joint
Center for International Security Force Assistance
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“Dan is a great instructor
with methods that 'talk' to all kinds of learners and
student interests. The interaction with Dr. Dan and his
team has been great.”
Robyn Brooks, QA & Customer
Service Manager, MultiCare Health System
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“Storytelling was an effective
method to transfer KM instruction. Course met my personal
expectations -- understand KM to assist in programming
for POM.”
Hung Nguyen, Deputy Chief of Staff
Resource Management, U.S. Army Combined Arms Center (CAC)
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“Dan - you were very
responsive, enthusiastic and positive all week! I really
felt the breakout sessions were very helpful. This was
a really helpful course, very useful to our current state.”
Jessica Gentile, Knowledge Manager,
Heidrick & Struggles
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“More than met my expectations.
++”
Mona Jibril, Director Training,
Education & Professional Development, Strategic Knowledge
Solutions
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“Contagious energy. Far exceed
what I was expecting.”
Mike Doyle, U.S. Army Battle
Command Knowledge System (BCKS)
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“Real world stories made the learning
come alive. This course exceeded my expectations because
it helped me restructure my previous knowledge in actionable
ways. I've been doing some of this without knowing
it - only now I know why some things have worked & others
haven't. I'm confident that I now have more tools to
use.”
Anonymous, H&R Block
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“Dan did a great job!
Story-telling is one of his many strengths. The materials
were very well laid-out; the course book will be a great
resource as we go forward. Dan was very flexible and responsive.
This was a great course. Thanks for a great job!”
James Warford, U.S. Army Battle
Command Knowledge System, Cubic Defense Applications
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“Dr. Dan has an excellent ability
to convey stories and weave them into material/concepts
being covered.”
Gary Paelmo, Knowledge Manager,
Proudfoot Consulting
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“Instructor's effectiveness
contributed to achieving the course objectives -- story
telling, case studies, tips for practical ways to implement
KM. I look forward to using knowledge from course to
help Battle Command Knowledge System.”
Arlene Slocum, IT Systems Engineer
Leader, U.S. Army Battle Command Knowledge System (BCKS)
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“Good stories, well
prepared, well organized. Very informative. I think this
program finally helps us put together the knowledge management
program that we all knew we were capable of, but had no
clear path identified to get there.”
John Majesko, Knowledge Base Author,
Verizon Wireless
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“Enjoyed
the flexibility, the stories, the 'knowledge' - very strong!”
William Coble, Senior Engagement
Manager, Productivity Point International
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“Dr. Dan
is very good at giving examples during teaching and has
more expertise than anyone I've ever known. He is a great
teacher!”
Charles Miller, Project Supervisor,
Macaulay Brown
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“Great delivery and
use of metaphores and examples throughout the course.
Excellent content -- hopefully I am now armed with the
tools. ”
Ty Schaedel, LCDR, KM Officer, SJFHQ,
U.S. Joint Forces Command
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“Awesome!!!! I enjoyed
Dan's ability to adapt the material based on our professional
experiences (pulling the threads). PMP only wishes it
was as good as the KMPro CKM class!”
Matthew Ponish, Agricultural Program Expert, U.S. Department
of Agriculture
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“Excellent
speaking skills, good interaction amongst participants
that generated thought provoking conversations that Dan
tied to the materials.”
Dan Ingram, Manager, Information
Resources, U.S. Dairy Export Council
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“Excellent back-stories,
putting stories as context for driving the points home.”
J.R. Growney, Deputy Director,
Knowledge Networks, U.S. Army Battle Command Knowledge
System (BCKS)
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“An excellent job explaining
the material and relating it with metaphors and stories.
I feel that the material and information covered was extensive
for the brief time spent together. Great job allowing
time for side conversations/exercises, and helping to
relate them back to the material.”
Mike Edwards, Technical Analyst,
Verizon Wireless
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“Superb
tacit knowledge on the subject. Helped me better 'visualize'
the application. Opened my eyes to understand what KM
is and what it is not.”
John P. Lewis, Director Education
& Leader Development, Cubic Defense Applications
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“Very good at explaining
ideas. It was good and it confirmed some ideas and
the processes we are focused on.”
Bruce Robinson, Lessons Learned
KM Coordinator, Department of National Defence, Canada
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“Storytelling
a strength, materials will become a reference source --
great information, great reference.”
Patricia Sullivan, Knowledge Manager,
U.S. Navy
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“Dan was very clear
and effective. Course more than met my expectations.
This was very helpful to help me prepare our customers.
I will benefit but even more so the Army will benefit.”
Anonymous, U.S. Army Battle Command Knowledge
System (BCKS)
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“Great stories added
to instruction. Program was very good, reinforced some
of what I was already doing but added many more tools
and gave me additional focus.”
Mona Isaacs, Knowledge Process Manager,
U.S. Navy
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“Very knowledgeable
in KM and the storytelling of cases made it practical
to understand. I came for the strategy content and got
so much more in detail. Nice that feedback from students
are welcome.”
Barbara Cole, Knowledge Manager,
The Mitre Corporation
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“Dan Kirsch is a phenomenal
instructor who made this learning experience enjoyable
and rewarding. I love the Socratic method of learning.
The class was non-threatening yet challenging.”
Wendell H. Turner, Jr., Knowledge
Manager, SJFHQ, U.S. Joint Forces Command
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“Dr. Dan kept all of
us interested. He was able to broaden our minds, and get
responses we didn't think that we were capable of. I'm
impressed with an instructor that can keep our young team
interested and focused long enough, and Dr. Dan did both
with interesting commentary and humorous anecdotes.”
Nathaniel Hernandez, e-Business
Technical Analyst, Verizon Wireless
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“The course provided many ideas
to stimulate KM activities in an organization. Good
explanation of KM principles.”
Tyrone Presley, Instructional Systems
Specialist, U.S. Army Directorate of Training Fort Gordon
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“Excellent.
Instructor is very knowledgeable on KM. Helped me generate
great KM ideas!”
Santino LaRocca, Sr. IT Analyst,
Progress Energy Corporation
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“Extremely knowledgeable,
enjoyed practical examples. I feel prepared to go back
and implement within the organization.”
Trina Akridge, Content Performance
Metrics Manager, Anthem
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“Dan did a great job
covering the content thoroughly. Excellent content, extremely
comprehensive. I will refer to this often.”
Kevin Kimiak, Director Knowledge
Management, U.S. Navy
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“The use of stories tied view
graphs and examples into real world situations. Realized
that what we knew about KM was the tip of the iceberg.”
Anonymous, H&R Block
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“I felt very engaged
with metaphors and storytelling that related and made
for easier understanding.”
Meng Thao, Technical Analyst, Verizon
Wireless
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“The stories were incredibly
effective at providing meaning for theories. Great material.
Well laid out, well presented for easy understanding.”
Oscar Simmons, Knowledge Management
Deputy Director, U.S. Navy
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“Dan's experiences
and studies make this a real world class, based on academic
reality. Worth every nickel. I have a great foundation
for building the momentum needed to firmly establish KM
in my organization.”
Philip Weber, KM Lead, Lucent Government
Solutions
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“Excellent
instructor - depth of knowledge is AWESOME.”
Mark Arbuthnot, Application Associate,
Safeway, Inc.
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“Excellent story telling.
Knowledge of material made presentation and the week
fly by. The practical exercises at the end helped
tie together the content. Super job! I feel much more
knowledgeable! I believe this is the ultimate certification.
The KMPro CKM is the foundation to being a KM professional
and working as a KM professional.”
Edward M McKinnon, KM Officer, U.S.
Navy
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“Solid
skill set, delivery really worked for me. Excellent
presentation materials.”
Ananda Tyson, Technical Analyst,
Verizon Wiroeless
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“Dan was very effective
with storytelling, academic philosophy and practical applications
of KM. This was a good week for me to refresh my KM thoughts.
Appreciate the opportunity to exchange new ideas!”
John Hearne, Commander, Enterprise
Knowledge Manager, U.S. Navy
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